30 Apr 20

The Covid-19 outbreak developed so quickly that everyone must come together and lend a hand in dealing with the negative economic and social impacts Covid-19 is generating.

As the Covid-19 cases continue to increase, Alliance Health, an administrator of medical aid and health insurance packages, has taken a step towards supporting the global and national fight against the pandemic. The company will pledge its support by donating 20 portable ventilators (including breathing kits, aluminium cylinders and other accessories) and a large supply of various PPE items These items will be distributed to the following towns and cities; Harare, Bulawayo, Victoria Falls, Hwange, Masvingo, Gweru, Mutare and Kariba.

Alliance Health General Manager, Millicent Banda said, “Alliance Health recognizes the intense impact that COVID-19 is bringing about in the lives of Zimbabweans and the world at large. It is our hope that the donated items will help in supporting efforts to protect and preserve the lives of our fellow Zimbabweans”.

Alliance Health Medical Director and general practitioner, Dr. Erin Collins, said that the ventilators come at a time where they are most needed and are crucial in assisting those affected by the pandemic. She added, “Most COVID-19 patients will recover without requiring the intervention of medical equipment, however there are some that will become seriously ill and require breathing assistance. This is where the ventilators become necessary; to alleviate breathing difficulties and increase levels of oxygen in the lungs by taking over the body's breathing process, which gives the patient time to fight off the infection and recover.”

The fight against COVID-19 calls for everyone to observe the health guidelines of social distancing, consistent washing of hands with soap and water, use of hand sanitisers where soap and water are not accessible, coughing/sneezing into a tissue or elbow, and avoiding touching eyes, nose and mouth.


15 Apr 20

Please download the Service Providers list 2020.

15 May 15

For added convenience and improved service, Alliance Health is pleased to advise its valued stakeholders that we have recently launched an Inbound Call Centre.

The call centre will be handling all pre-authorisation requests by both service providers and members on a 24 hour basis, 7 days a week, including public holidays.

This new line, dedicated to treatment authorisations for members of Multimed, Alliance Health Options, Northern Alliance, Northern Medical Aid Society and Alliance Options SELECT is as below:

+263 8677 000 716


Each authorisation will be given an exclusive authorisation number so please do record this on your claim documentation to facilitate processing.

26 Jul 12

Alliance Health now accepts subscription payments from members via Eco-cash. The biller codes are as follows:

• NMAS and NORTHERN ALLIANCE Biller Code – 65866

Here is how it works: On the Ecocash platform, follow the on-screen prompts in this order:
Dial *151*200# => Enter your Ecocash pin => (select) Make Payment => (select) Pay bill => Enter Biller Code (as above) => Enter Amount => Enter Membership number => Confirm Transaction.
You will receive a confirmation text from Econet confirming the details of your payment. Alliance Health will receipt your funds the following working day and your subscriptions account will be credited with your payment.
We sincerely hope this will enhance your service experience in respect of convenience of subscription payment. Should you have any queries with regards to this kindly email.