Alliance Health launches 24hr Call Centre

For added convenience and improved service, Alliance Health is pleased to advise its valued stakeholders that we have recently launched an Inbound Call Centre.

The call centre will be handling all pre-authorisation requests by both service providers and members on a 24 hour basis, 7 days a week, including public holidays.

This new line, dedicated to treatment authorisations for members of Multimed, Alliance Health Options, Northern Alliance, Northern Medical Aid Society and Alliance Options SELECT is as below:

+263 8677 000 716


Each authorisation will be given an exclusive authorisation number so please do record this on your claim documentation to facilitate processing.