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If you should have a query regarding  any aspects of your ongoing membershjp, please address your query to your agent in the first instance.  For member’s who have not yet appointed a personal advisory agent, or for those wishing to enquire directly, please address your query to our membership team: 

If you have a query regarding a the adjudication of a claim (a rejection or an underpayment) – please do email us for assistance –

PLEASE NOTE: Your cover commencement date shall only be after payment is received  and receipted, together with all applicants’ full medical history. Any omission of material facts or non payment  or short payment will render your policy null and void.